Terms and Conditions

Last Updated: September 19, 2025

1. Agreement to Terms

These Terms and Conditions ("Terms") govern your use of the website and services provided by 2rc OÜ ("Company," "we," "our," or "us"). By accessing our website or engaging our computer consulting services, you agree to be bound by these Terms.

Company Information:

• Company Name: 2rc OÜ
• Registration Number: 16747451
• Address: Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 15551, Estonia
• Email: [email protected]

2. Services Description

2rc OÜ provides professional computer consulting services across CIS countries, including but not limited to:

• System optimization and performance tuning
• IT strategy consulting and planning
• Technical support and troubleshooting
• Network design and implementation
• Data security and backup solutions
• Software integration and development consulting

3. Service Agreements

3.1 Scope of Work

The specific scope of work, deliverables, timelines, and pricing for each project will be defined in a separate service agreement or statement of work. These Terms supplement and do not replace individual service agreements.

3.2 Client Responsibilities

Clients are responsible for:

• Providing accurate and complete information about their systems and requirements
• Granting necessary access to systems and resources
• Backing up critical data before any work begins
• Complying with applicable laws and regulations
• Payment of fees according to agreed terms

4. Payment Terms

4.1 Fees and Payment

Service fees will be specified in individual project agreements. Unless otherwise agreed:

• Consultation fees are due upon completion of services
• Project fees may require deposits or milestone payments
• Invoices are payable within 30 days of receipt
• Late payments may incur interest charges of 1.5% per month

4.2 Expenses

Client will reimburse reasonable expenses incurred in connection with services, including travel costs if on-site work is required.

5. Intellectual Property

5.1 Client Data and Systems

Client retains all rights to their data, systems, and proprietary information. We will not use client information for any purpose other than providing the agreed services.

5.2 Our Intellectual Property

We retain ownership of our methodologies, tools, techniques, and any proprietary software or solutions developed independently of client engagements.

5.3 Work Product

Unless otherwise specified in a service agreement, work product created specifically for a client becomes the property of the client upon full payment of fees.

6. Confidentiality

We understand that clients may share confidential information with us. We agree to:

• Keep all client information confidential
• Use information only for providing agreed services
• Not disclose information to third parties without consent
• Return or destroy confidential information upon request
• Maintain confidentiality obligations indefinitely

7. Warranties and Disclaimers

7.1 Service Warranty

We warrant that our services will be performed in a professional and workmanlike manner in accordance with industry standards.

7.2 Disclaimers

EXCEPT AS EXPRESSLY STATED, ALL SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability for any claim will not exceed the fees paid for the specific services giving rise to the claim
• We will not be liable for indirect, consequential, or punitive damages
• We will not be liable for data loss if client fails to maintain proper backups
• Client acknowledges that computer systems involve inherent risks

9. Force Majeure

Neither party will be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including natural disasters, government actions, labor disputes, or internet/telecommunications failures.

10. Data Protection and Privacy

We are committed to protecting your privacy and personal data in accordance with applicable data protection laws, including GDPR where applicable. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

11. Termination

11.1 Termination Rights

Either party may terminate a service agreement:

• With 30 days written notice for ongoing services
• Immediately for material breach after 15 days notice to cure
• Immediately if the other party becomes insolvent

11.2 Effect of Termination

Upon termination:

• Client will pay for services performed through termination date
• We will return client property and confidential information
• Accrued obligations and warranties will survive

12. Website Terms

12.1 Acceptable Use

You may use our website only for lawful purposes. You may not:

• Attempt to gain unauthorized access to our systems
• Use automated tools to collect information from our site
• Interfere with the proper functioning of our website
• Transmit viruses or malicious code

12.2 Content Accuracy

While we strive for accuracy, we make no warranties about the completeness or accuracy of website content. Information is subject to change without notice.

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by Estonian law. Any disputes will be subject to the exclusive jurisdiction of Estonian courts.

13.2 Dispute Resolution Process

Before initiating legal proceedings, parties agree to attempt resolution through:

• Direct negotiation between the parties
• Mediation if negotiation fails
• Litigation only as a last resort

14. General Provisions

14.1 Entire Agreement

These Terms, together with any specific service agreements, constitute the entire agreement between the parties.

14.2 Amendments

We may update these Terms from time to time. Material changes will be posted on our website with notice to existing clients.

14.3 Severability

If any provision of these Terms is found invalid, the remaining provisions will continue in effect.

14.4 Assignment

Neither party may assign their rights or obligations without the other party's written consent, except that we may assign to affiliated companies.

15. Contact Information

For questions about these Terms or our services, please contact us:

• Email: [email protected]
• Alternative Email: [email protected]
• Address: Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 15551, Estonia